FAQ
Collapsible content
Do you ship internationally?
Yes, we do ship internationally. The shipping fee may vary depending on your location.
How long will it take to receive my order?
We usually require 2-3 business days for production. We use high-quality international logistics.
For European countries, it typically takes about one week.
For North American countries, it takes 1-2 weeks.
For other countries and regions, it usually takes around 2 weeks.
Are there any additional gifts besides the toy itself?
Yes, we use gift-grade packaging and include random exquisite decorations to make your Squishy toys unique and beautiful, transforming them into charming decor pieces.
How to track my order?
Please track your order at our Tracking pagehttps://17track.net/en
I never got my order, what to do?
Please make sure you tracked your order from our Tracking page. Email us if you need any help! Email:info@hohogoshop.com
What is your return policy?
Please check our return/refund/exchange policyhere.
What is the fuzz on Squishy toys?
The fuzz on Squishy Toys is flocking powder, used to set the squishy toy and extend its lifespan. The powder is safe, non-toxic, and easy to clean.
Are Squishy toys suitable for kids?
Yes, Squishy toys are suitable for kids. They are made from food-grade silicone, which is safe, non-toxic, and perfect for children to play with. The soft material and fun shapes captivate children's attention, providing a safe play experience.
Are Squishy toys safe and non-toxic?
Our Squishy toys are completely safe and non-toxic. They are made from food-grade silicone, ensuring they are harmless to humans. The products have passed strict safety tests and hold necessary safety certifications, offering you peace of mind in purchasing and using them.
How do you play with Squishy toys?
Ideally, play with the squishy toys inside their packaging bag. If you take them out to play, please make sure to wash your hands. Simply grip, squeeze, and release to enjoy the sensation of the toy gradually restoring its shape.
How do you maintain Squishy toys?
To keep your Squishy toys in the best condition, avoid excessive folding, pinching, or piercing. Clean them regularly with mild soap and water, then let them air dry. Keep them away from sharp or rough objects to avoid damaging the toy's surface. Proper usage and care can extend the lifespan of your Squishy toys.
Does the color of Squishy toys fade?
Our Squishy toys are designed to maintain their vibrant colors over time, even with regular use. The high-quality materials and manufacturing processes ensure that the colors remain intact. However, avoid exposing them to direct sunlight for extended periods and keep them away from strong chemicals to prevent any potential fading.